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How do I change my email address?
You can change your email address by doing the following:
  1. If not already - click here to sign in, enter your email address and password.
  2. Click the 'My Account' tab in the blue menu bar.
  3. Click the 'My Profile' in the white submenu.
  4. Click the 'Change Email Addresses' button located in the 'My Email Addresses' section.
  5. Enter your desired email address details and click the SAVE button.
We recommend entering all your email addresses, this enables you to sign in and operate your account using any address. You can also opt to have reminders sent to more than one address.
 
How do I change my registered name or birthday?
  1. If not already - click here to sign in, enter your email address and password.
  2. Click the 'My Account' tab in the blue menu bar.
  3. Click the 'My Profile' in the white submenu.
  4. Click the 'Change Personal Details' button located in the 'Personal Details' section.
  5. Change your name (and other options) and click the SAVE button.
I have lost my password. What can I do?
Simply click here enter your email address, and we will send your password to you.

If you are generally having problems remembering your password then here are two things worth noting:

  1. When you sign in, consider ticking the box called 'Remember Me'. This will save you having to sign-in next time you visit BirthdayAlarm.com on the same computer. Only use this option if you are on a private computer, rather than one shared with other people.
  2. You may wish to change your password to one you find easier to remember. Once signed in you can change your password at any time by clicking on the 'My Account' tab, followed by the 'My Profile' option, then click on the 'Password' tab on the 'My Profile' page.

How do I cancel my BirthdayAlarm membership?
You can cancel your membership at any time:
  1. If not already - click here to sign in, enter your email address and password.
  2. Click the 'My Account' tab.
  3. Click the 'My Profile' option.
  4. Click the 'cancel your membership' link located at the bottom of the 'Personal Details' box of the 'My Profile' page.
  5. You must then click the YES button to actually cancel your membership.

If you are unable to sign-in to cancel your membership then please Contact Us and we will be happy to help you.

 

If you have read the Help section and were unable to find an answer to your question then please Contact Us and we will be happy to assist.

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