Open a Support Ticket

If you need assistance, please open a support ticket. We make our best effort to reply to all tickets as fast as possible, usually within 2-5 business days.

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Have you tried reading our frequently asked questions? Many common member requests can be solved immediately in our My Account section.

Call Us

You can call us toll-free at +1-800-830-7745 and leave us a voicemail. We'll call you back as soon as possible, usually within 2-5 business days.

Snail Mail Us a Letter

If you're truly old school and want to send us some paper with writing on it, we will still read it! Our address is:

Birthday Alarm
387 Tehama St
San Francisco CA 94103